Pixl Digital Site Care Support
This is a service for our esteemed Site Care customers only. For general support requests please contact your appointed service representative.
Our response time for each task on Perform Plans is up to 24 hours, and for Priority Plan it’s up to 6 hours. Usually we respond much quicker, depending on the current workload, but we generally do our best to keep to these response times.
Sometimes we do need to request clarifications or ask for extra information, so in those cases we’d expect the turnaround time to be slightly longer. In order to ensure we have all the information at hand, please fill in all fields in the below form with as much information as possible, so that we can get started on the task as soon as our technical team gets to it.